Help Center
Frequently asked question
How will I receive my purchased service?
All delivery instructions are clearly provided in the item description of each service. Please read them carefully before or immediately after placing your order to ensure a smooth process.
How can I make my delivery faster?
We recommend always leaving your contact information (such as Discord or WhatsApp) when placing your order. This allows us to coordinate with you directly and complete the service as quickly as possible.
How long does delivery usually take?
Delivery times vary depending on the service, but most are completed within the time frame listed in the item description. We will try to deliver the orders in sequence in our business hour. With direct contact details provided, we can often deliver much faster.
Do I need to be online during delivery?
Some services may require your in-game presence, while others can be completed without you online. Please check the item description for specific requirements.
What if I have questions before purchase?
Feel free to reach out to us anytime via the contact options listed on our site. We’re here to make sure you have all the info you need before ordering. Also feel free to contact us via Discord!
How does the PS5/PS4 Cloud saves work? Is it safe?
With our PS5/PS4 Cloud Saves service, we’ll upload our own pre-boosted game saves directly to your PSN Cloud, so they’re permanently stored in your account and accessible on your console. Because this process is fully supported by Sony’s official system—and does not involve any mods or hacks—it is 100% safe with zero risk of bans. (There isn’t even a hackable version of PS5 available, so there’s no need to worry.)
This is the fastest and most efficient way to enhance your game: instantly unlock massive amounts of in-game currency, rare end-game items, and even trophies—up to Platinum—within minutes.
Requirements:
An active PSN membership (needed for Online access)
Your game ownership (digital or disc) with online access
No account info is required—we use Sony’s secure QR code one-time login for maximum safety
Boost your progress, expand your collection, and enjoy the game like never before with FTM Game’s Cloud Saves.
Didn't Answer your Question?
Feel free contact us through our Discord or the Contact Us Page. Or you can start a chat with us directly using the Chat button at the down-left corner.